Sayved support

Contact

Email [email protected]. In the app, Settings, then Help, then Report a problem opens your mail app with the app version, language and voice diagnostics filled in. It includes no entries, photos, audio or location, and nothing is sent until you press send.

Guides

• Getting started: first capture, long-press, Tips, profiles.
• Subscription: trial, subscribing, cancelling, restoring, what happens if it lapses.
• Backup and new phone: export, and what moves with you.
• Delete your data: what is on your phone and what is not anywhere else.
• Troubleshooting: microphone, photos, daily limits, no signal.

What is the device code?

Open Settings, then Privacy. The last line is your Device code, a random identifier created the first time the app opens. Tap it to copy. It is not an account and it is not tied to your name, email or phone hardware. It exists so the 14-day trial and daily fair-use limits can be counted. If you write to support about a limit or trial problem, paste it in: it lets us find the right counter without knowing who you are.

More

See also the FAQ, the privacy page and the medical disclaimer.